If you are not satisfied with your product purchased from Lighters Direct, you may return it to us for a full refund (less shipping charges) within 60 days of purchase. No returns are accepted for engraved items (unless a mistake was made on our part).

1) Item must be in unused, unscratched condition

2) Contact info@lightersdirect.com with "Return 'your invoice #' in the header". (Please provide details in the body of the e-mail, so we know what to look out for.)

3) Package the product; please remove all lighter fluid and butane before sending!

4) Send to:

Lighters Direct
859 J Pl Ste B
Plano TX 75074
USA

5) We will refund you via the payment method in which you had paid us.

* For Repair Information, visit our FAQ page.