If you are not satisfied with your purchase from Lighters Direct, you may return it to us for a full refund within 30 days of purchase (less shipping charges). Engraving items are not eligible for return unless a mistake was made on our part.
No RMA or authorization numbers are necessary. Just include your name and contact number in the package.
If you have any questions, feel free to contact us:
Mon-Fri 9AM-6PM EST
Mailing address only:
Lighters Direct LLC
72-11 Austin St., #401
Forest Hills, NY 11375